At Gulbaba Foundation, we deeply value the generosity of our donors and supporters. We understand that sometimes circumstances may change, and you may wish to request a refund. This Refund Policy outlines the process and conditions under which we may offer refunds for donations or payments made to our foundation.
1. **Refund Eligibility**
- **Donations**: Donations made to Gulbaba Foundation are generally non-refundable. However, we understand that in exceptional cases, a donor may request a refund due to unforeseen circumstances.
- **Event Fees or Program Payments**: If you paid for an event, program, or service offered by the Foundation, and you wish to request a refund, please contact us within 7 days prior to the event or program start date for a full refund. After this period, refunds may be subject to applicable terms and conditions.
2. **How to Request a Refund**
To request a refund, please contact us directly at support@gulbabafoundation.online. Please provide the following information for processing your request:
- Donation or payment reference number
- Date of the transaction
- Reason for the refund request
3. **Refund Processing Time**
Once your refund request is approved, we will process the refund within 5-7 business days and it will get credited to original payment method within 7 days. Refunds will be made to the original payment method used at the time of the transaction.
4. **Exceptions**
Please note that we may not be able to issue refunds for certain circumstances, such as:
- Donations made as part of fundraising campaigns or events where the funds are already allocated to specific projects.
- Payments for services rendered, if the service has already been provided or initiated.
5. **Contact Us**
If you have any questions about our Refund Policy or would like to discuss a refund, please feel free to reach out:
support@gulbabafoundation.online
-Last Updated: 09-03-2025
We appreciate your support for the Gulbaba Foundation, and we strive to ensure that your experience with us is as smooth and transparent as possible.